Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at TurboEvolvra.
Information We Collect
When you visit our website or use our content optimization services, we collect certain information to provide you with the best possible experience. This includes information you voluntarily provide and data automatically collected during your visit.
- Personal details like your name, email address, and phone number when you contact us
- Company information and project details when you request our services
- Technical data including your IP address, browser type, and device information
- Website usage patterns and preferences to improve our platform
- Communications history when you interact with our support team
We only collect information that's necessary for providing our content optimization services and maintaining our professional relationship with you.
How We Use Your Information
Your information helps us deliver personalized content optimization solutions and maintain effective communication with our clients in Taiwan and internationally.
Primary Uses:
We use your data to analyze content performance, create optimization strategies, provide technical support, and send project updates. We never sell your information to third parties.
Additionally, we may use aggregated, non-personal data to improve our services and create case studies. This helps us better understand content optimization trends and refine our methodologies.
For billing and administrative purposes, we maintain records of our business interactions. This includes project timelines, deliverables, and payment information necessary for professional service delivery.
Your Rights Under Taiwan Law
As a company operating in Taiwan, we comply with local personal data protection regulations. You have specific rights regarding your personal information that we take seriously.
Access & Correction
You can request to see what personal data we have about you and ask us to correct any inaccuracies. We'll respond within 15 business days.
Data Deletion
You may request deletion of your personal data, subject to our legitimate business needs and legal retention requirements.
Processing Limitations
You can ask us to limit how we process your data or object to certain uses while maintaining our service relationship.
Data Portability
Request a copy of your data in a structured format that you can take to another service provider if needed.
To exercise these rights, contact us directly at info@turboevolvra.com. We'll verify your identity and process your request according to applicable laws.
Data Security & Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with operational procedures.
Encryption & Transmission
All data transmitted between your browser and our servers uses SSL/TLS encryption. Sensitive information is encrypted both in transit and at rest using industry-standard protocols.
Access Controls
We maintain strict access controls, ensuring only authorized team members can access client data on a need-to-know basis. Regular access reviews help maintain security.
Regular Security Audits
Our systems undergo periodic security assessments to identify and address potential vulnerabilities. We stay current with security best practices and emerging threats.
Incident Response
In the unlikely event of a security incident, we have established procedures to contain the issue, assess the impact, and notify affected parties within 72 hours as required by law.
Information Sharing & Third Parties
We maintain a strict policy regarding information sharing. Your data stays with us unless sharing is necessary for service delivery or required by law.
We may share limited information with trusted service providers who help us deliver our content optimization services. These partners include:
- Cloud hosting providers for secure data storage and website functionality
- Analytics services to understand website performance and user experience
- Email service providers for client communications and project updates
- Payment processors for billing and subscription management
Important Note:
All third-party providers are contractually bound to protect your information and use it only for the specific services they provide to us. They cannot use your data for their own purposes.
We may also disclose information when required by Taiwan law, court orders, or government regulations. In such cases, we'll notify you unless legally prohibited from doing so.
Data Retention & Deletion
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.
Active Client Data: While you're using our services, we maintain your account information, project data, and communication history to ensure continuity and quality service delivery.
Completed Project Archives: After project completion, we retain certain project data for up to three years to provide ongoing support and comply with business record requirements.
Marketing Communications: If you've subscribed to our updates, we keep your contact preferences until you unsubscribe or request deletion.
Legal & Financial Records: Some information must be retained longer due to Taiwan tax and business regulations, typically for five to seven years.
Automated Deletion:
We use automated systems to regularly review and delete data that has exceeded its retention period. You can also request early deletion of your data, subject to legal requirements.
Cookies & Tracking Technology
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. You have control over these technologies.
Essential Cookies: These are necessary for basic website functionality, including security features and your ability to navigate our site effectively.
Analytics Cookies: We use these to understand visitor behavior, popular content, and areas for improvement. This data is aggregated and doesn't identify individual users.
Preference Cookies: These remember your choices and settings to provide a more personalized experience during future visits.
You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality, but won't prevent you from accessing our main content.
We also use legitimate interest as a basis for some data processing activities related to website optimization and security, always balancing our needs with your privacy rights.
International Data Transfers
While TurboEvolvra is based in Taiwan, some of our service providers and cloud infrastructure may be located in other countries. We ensure appropriate protections are in place for any international data transfers.
When we transfer your data outside Taiwan, we use:
- Standard contractual clauses approved by relevant data protection authorities
- Service providers certified under recognized international privacy frameworks
- Additional security measures and encryption for sensitive data transfers
- Regular assessments of international partners' privacy and security practices
We continuously monitor international privacy law developments to ensure our transfer mechanisms remain compliant and protective of your rights.
Updates to This Policy
Privacy laws and business practices evolve, so we may update this policy periodically. We'll notify you of significant changes through email or prominent website notices.
Minor updates that don't affect your rights or our core privacy practices will be posted on this page with a revised date. We encourage you to review this policy occasionally to stay informed about how we protect your information.
If changes significantly impact how we handle your data, we'll seek your consent where required by law and provide clear explanations of what's changing and why.
Policy History:
This policy was last substantially revised in January 2025 to reflect current Taiwan privacy regulations and our expanded content optimization services.
Privacy Questions & Contact
Have questions about your privacy or this policy? We're here to help clarify how we protect your information.
Email us directly: info@turboevolvra.com
Call us: +886229577977
Visit our office: 263, Taiwan, Yilan County, Zhuangwei Township, Gonglao Rd, 85-3號不在大路旁
We typically respond to privacy inquiries within two business days and will work with you to address any concerns about how your information is handled.